At Flowers Chingford, our priority is to provide the freshest flowers and exceptional service to everyone in the local area. As a trusted Chingford florist, we serve nearby households and businesses with care, attention, and pride in our community. Our fresh flowers guarantee ensures that every bouquet or arrangement you receive meets the standards you expect from an established local florist.
We are dedicated to delivering flowers that delight. All our floral products are covered by our fresh flowers guarantee, which means your order will arrive looking vibrant and healthy. Flowers are a perishable product; they should be enjoyed at their best. If cared for correctly, our arrangements are expected to maintain freshness and visual appeal for at least five days from delivery. Please refer to care instructions provided with your order for the best possible experience.
We take all necessary steps to ensure your flowers reach you in perfect condition. In the unlikely event that your flowers arrive damaged or not as described, we sincerely apologise for any disappointment. Please inspect your order as soon as it arrives. If you notice significant damage or quality issues, contact us within 24 hours of receipt, providing details and photos if possible. This allows us to assess and resolve the matter swiftly.
Your satisfaction is very important to us. For items damaged on arrival or that do not meet our quality standards, we offer two solutions:
To qualify for a refund or replacement, please contact us within 24 hours of receiving your order, providing your order details and, where possible, supporting photos of any damage or problem. For quality claims within five days of delivery, we may request additional details to process your request.
We always strive to provide a positive experience, but if for any reason you wish to make a complaint or need support with your order, our team is here to help. Please reach out to us at your earliest convenience with your order number and a description of the issue. We take all complaints seriously and aim to resolve them quickly, keeping you updated throughout the process.
Your feedback helps us improve and continue to serve Chingford and the surrounding area as a reliable local florist. Each message or call is reviewed by a member of our trained staff who is committed to clear communication and fair outcomes.
Flowers Chingford values its reputation for fresh, beautiful floral arrangements and professional customer service. Our local customers are at the heart of what we do—whether serving homes, events, or businesses in Chingford. We appreciate your trust and loyalty, and look forward to brightening your days with our flower deliveries. If any part of your experience falls short, please let us know so we can make it right.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
